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Policies:
IN STOCK Orders placed M-F by 12:00 noon Central time will be shipped same
day.
Special Order items in stock at our distribution
warehouses will be shipped in 3-5 working days.
Parts not in stock normally take 2 1/2
weeks. If
parts are on factory backorder it may take longer.
Postage and handling
Policy:
All
orders are shipped by UPS or by the United States Postal Service. Our minimum
postage and handling (P&H) charge is $6.95. S&H price depends upon the contents, size, shape,
and weight of the package.
Call for quote on unusually large packages such as washer & dryer tubs,
refrigerator door panels, etc.
Call for shipping
charges on appliances such as washers, dryers,
refrigerators, dishwashers, cooking products, etc. Appliances need to be shipped
to a commercial or business address in the continental United States for the best freight
pricing.
International
Shipments:
For shipments
outside of the United States, call or email us for a quote
info@doityourselfparts.com
806-463-7800
International
shipments go through the U.S. Postal Service. To figure out what postage will be on an order
and how long it will take to get to you, you can visit the USPS postal calculator at:
http://postcalc.usps.gov/
Tracking:
To
Track your order using your tracking number visit:
http://www.ups.com
Tracking numbers
provided upon request.
Return Policies:
New Appliances:
New appliances: no returns, exchanges or refunds.
Freight Damage: claims you must process with freight carrier.
Major Appliance
Parts:
No returns, exchanges or refunds on parts ordered.
If you did
not receive the correct part that you ordered, email us to get
a Return Authorization and we will
diligently get you the correct part.
If parts are returned:
1. Part must be in
original box or package
2. Part must not have been installed
3. Postage and handling fees are nonrefundable.
4. The Return
Authorization must be on the
outside of the box.
Warranty:
In-operation or defect of an appliance:
claims must be made with manufacturer under
manufacturer warranty.
All major appliance
parts sold by Super Appliance World carry a 90 day warranty.
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